Harness the full power of connected insights
Success requires the right people. Partner with Zappi to close capability gaps and ensure greater effectiveness and efficiency at every step of your insights journey
The right expert for every opportunity
If you require a helping hand, we've got you covered. Zappi offers a full suite of Professional Services.
Setup customizations
Ensure your platform and data setup meet unique business objectives
Project services
Opt to have research projects serviced as part of your subscription
Strategic services
Maximize value and drive towards connected insights & continuous learning
SETUP CUSTOMIZATION
Solution tailoring
Ensure you gain actionable insights to drive decision-making by modifying standard solutions to reflect your brand and how you measure success.
Add or remove questions, customize wording, and adjust reporting layouts and charts. Scale customizations across a solution system for consistent measurement of performance.
The tailored solutions we've developed with Zappi are integral to our processes, ensuring access to robust, data-driven insights.
SETUP CUSTOMIZATION
Custom audience build
Know that your data is always comparable by standardizing on the audience that you'd like to consistently reach with ongoing research.
We'll design and build your custom audience following best practices to ensure the optimal feasibility and quality of the sample you would like to reach.
SETUP CUSTOMIZATION
Custom norm build
Allow benchmarking against the most relevant comparisons for your business with custom norms - right from the get-go!
Norms are only valuable if they align with your business needs and strategy. We'll build custom data asset tailored to your business, its needs, and your specific competitive landscape.
Zappi helped us develop a groundbreaking norm bespoke to our audiences that enables us to have a focused strategy.
PROJECT SERVICES
Project consultancy
Get an extra set of hands. Opt for project consultancy if you want your research projects to be serviced as part of your subscription.
Your Zappi-certified consultant are product experts who will operate the platform for you, make recommendations, analyze, and report on your results.
Great consultancy service all around—expert support and guidance, easily requested directly from the Zappi platform.
STRATEGIC SERVICES
Strategic consultancy
Up-level your internal strategy with expert advice, deep dives, and help to connect your learnings to business objectives.
Get expertise on-demand to support critical business objectives, leveraging existing data and ensuring a tailored approach to every unique context.
STRATEGIC SERVICES
AI concept labs
Supercharge ideation for competitive advantage.
We offer a set of AI-powered interactive and outcome driven concept creation workshops where you can leverage our AI Marketing Agents— trained to help you generate new product concepts.
STRATEGIC SERVICES
Database review
Collecting testing data but not fully leveraging it? Requesting a Database Review unlocks ways to make it more actionable.
Get a cross-project review and analysis of your existing dataset and your platform setup, highlighting areas with opportunities to get deeper learnings.
STRATEGIC SERVICES
Program management
Get the coordination and support you need to drive operational excellence and large-scale program initiatives.
Program managers act as the central hub for communication, alignment, and task management, enabling you to focus on strategy while ensuring every moving part stays on track.
