REPORT

The Connected Insights Imperative

Dive into the current state of the insights function and the implications for CMOs and insights professionals with this report from Zappi and the AMA.

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Companies that fail to take concrete steps toward improving their insights maturity ultimately may fail to drive consumer centricity, and run the risk of being left behind. Is your insights team ready? How does your insights team compare to the industry?

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WHAT YOU'LL GET

The state of connected insights

The importance of connected insights cannot be overstated. As businesses and organizations gather vast amounts of data from diverse sources, the ability to integrate and interpret this information holistically becomes a critical competitive advantage. 

Based on a survey of marketing and insights teams, Zappi and the AMA uncovered how companies view their current approach to:

  • The state of insights: How companies view their insights connectedness

  • The role of insights: How the insights function is viewed internally (strategic partner vs. order taker)

  • The level of systematization of insights: Companies' ability to carry out consumer insights work in a connected and systematic fashion

Benchmark yourself against the industry and get advice on what you should do next to make consumer insights your competitive advantage.

Don’t be afraid to ‘make yourself obsolete.’ Do you really want to be doing 40 concept developments a year? No. That can be automated, so leave that and you can spend more time doing the exciting stuff.
Tony CostellaGlobal Consumer and Market Insights Director, Heineken
Tony Costella, Global Consumer and Market Insights Director, Heineken
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